COVID-19 In-Office Procedures

August 19, 2020 in News
by Dr. Jeanne Peterson

Keeping our clients and staff safe is our highest priority. We have taken the following steps to reduce the risk of spreading the coronavirus within the office:

Clients are asked to wait in their cars for sessions rather than the waiting area and text their clinician when they arrive. Clinicians escort their clients directly into offices, minimizing contact with surfaces or others. Therapists and staff are responsible for maintaining social distances and for sanitizing hard surfaces.

The waiting room contains a hand sanitizer station that everyone will use upon arrival to the building. The waiting room has also been modified to allow for proper distances and has unnecessary items removed to minimize surfaces for germs. All clients and staff will wear masks throughout the building.

Clients who are seen in-person will sign a consent form that signifies their understanding and agreement to cooperate with our safety procedures.

Clients will be asked to answer a few basic questions assessing risk prior to each session (Within the last two weeks have you: had any of the following symptoms?: fever, cough, chills, sore throat, respiratory symptoms, or shortness of breath; tested positive for COVID-19?; had a recent exposure to someone with suspected or confirmed COVID-19?; returned to from air travel or been on a cruise?) Clients will have their temperature taken prior to entering the building and must have a temperature below 100F to be seen. If clients have met any of the risk factors, they may have their sessions rescheduled or moved to telehealth formats. If a client chooses to cancel their appointment for this reason, they may do so without cancellation fee.
We have placed disinfectant wipes and sprays in all bathrooms and suggest that people sanitize the space as they enter.

We ask all clients to inform their clinician immediately if they have contracted the virus (if they have been seen in the office in the two weeks prior to symptoms or a positive COVID test). We agree to inform clients of the same information so that they can take proper precautions. Clients who are exposed or develop symptoms, may be seen via telehealth, as appropriate for their care.

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